Dr. David Woods is a pioneer of resilience engineering. He has spent decades studying high-risk industries and how they handle surprise. Mark “Moose” McGrath and I asked him what organizations need as their systems grow more connected and more complex.
David puts the current moment in context. He calls it the second AI gold rush, and he sees familiar patterns: promises of seamless automation that overlook the new complexity and new weak points automation brings.
Brittle systems
David draws on the Boeing 737 MAX disasters and on financial collapses to show how brittle systems break. Organizations that put short-term productivity ahead of long-term resilience set themselves up for that break.
Graceful extensibility
David lays out the principles of adaptive organizations. Graceful extensibility is the ability to stretch when events exceed what the system was designed for. Adaptive organizations can reconfigure and reprioritize under pressure, and they can see saturation coming before collapse.
Reframing
David takes on the linear thinking that dominates most organizations. He explains why reframing, updating a mental model to match a changing reality, is so hard and so necessary. Orientation sits at the center of John Boyd’s real OODA loop, and reframing is orientation work.
Where is your organization closest to saturation right now?
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